Contact Us QCPP

The next evolution of Australia’s national accreditation program for community pharmacies

What is QSPP?

An overview of the QSPP and its place in Australia’s evolving accreditation framework.

Program History

How nearly 30 years of pharmacy has shaped today’s standards for quality, safety and patient care.

Get Accredited

Find out how your community pharmacy can become accredited under the QSPP.

Knowledge Hub

Your central place for guidance, tools and practical support to help you understand the QSPP and prepare for assessment.

QSPP is live!

QSPP Knowledge Hub - Registration & Login

Watch a video tutorial on how to register for, and login to the QSPP Knowledge Hub

Watch now

Evolution to QSPP

The transition from QCPP to the Quality and Safety Pharmacy Program (QSPP) reflects the continued evolution of community pharmacy practice in Australia.

QSPP builds on the strengths of QCPP while shifting the emphasis from compliance alone to the effective delivery of quality and safety in everyday practice. Pharmacies are not being asked to fundamentally change what they do, but to demonstrate more clearly how quality, safety, and clinical governance support patient care.

By assessing compliance against the Australian Community Pharmacy Standard (AS85000:2024), QSPP strengthens the credibility of community pharmacy, supports future scope of practice, and positions the profession as a trusted and integral part of Australia’s primary healthcare system.

Hand retrieving medication box

Community pharmacies are an important part of everyday healthcare for Australians

Whether someone is collecting a prescription, receiving a vaccination, or seeking health advice, they deserve care that is safe, high-quality, and tailored to their needs.

The Quality and Safety Pharmacy Program (QSPP) helps ensure community pharmacies across Australia meet nationally recognised standards for safety, quality, and patient care. Pharmacies accredited under QSPP have demonstrated their commitment to providing care that is professional, reliable, and aligned with contemporary healthcare expectations.

QSPP builds on almost 30 years of pharmacy accreditation in Australia and reflects the modern role of pharmacists as trusted healthcare professionals in Australian communities.

This website will help you understand what QSPP is, why pharmacy accreditation matters, how to become accredited, and what it means for the care patients receive when they visit an accredited pharmacy. It is the central source of information about QSPP and how it supports confidence and excellence in pharmacy care across Australia.

Latest News & Events

eQIP QSPP Edition 7 thumbnail image

eQIP QSPP Edition 7

23 Oct 2026

Newsletter

In this edition: Are your contact details complete and up to date? Reminder: New timeframes for...

Infection Prevention and Control Week 2026: Practical steps for community pharmacy thumbnail image

Infection Prevention and Control Week 2026: Practical steps for community pharmacy

22 Oct 2026

Awareness

Infection Prevention and Control (IPC) Week, held from 18-24 October 2026, is an opportunity for community pharmacies to recognise the...

eQIP QSPP Edition 6 thumbnail image

eQIP QSPP Edition 6

16 Oct 2026

Newsletter

In this edition: Cyber Security Action Month: Is your pharmacy prepared?, Knowledge Hub spotlight: Your QSPP questions answered,  Accessing the QSPP Knowledge...

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