Benefits of Accreditation
Credibility patients can trust
As community pharmacy becomes more clinical and central to primary healthcare, accreditation needs to show systems, processes and practices within pharmacies are working effectively in day-to-day practice.
QSPP is the next evolution of community pharmacy accreditation in Australia, aligning accreditation with the Australian Community Pharmacy Standard (AS85000:2024) and ensuring standards reflect how pharmacies operate today.
QSPP builds on the strong foundations established under QCPP and strengthens the credibility of community pharmacy as a trusted primary healthcare provider. The transition represents an evolution of the existing accreditation program, not the introduction of a new scheme. It reflects the natural progression of community pharmacy and provides greater confidence for patients, supports government expectations and positions the profession for future scope of practice and funded services.
It provides a nationally consistent framework for quality, safety and clinical governance, giving patients, government and the broader healthcare system confidence that QSPP-accredited pharmacies deliver safe, high-quality care aligned to the new Australian Community Pharmacy Standard (AS85000:2024).
What QSPP accreditation gives your pharmacy
- Recognition that your pharmacy meets a contemporary, nationally consistent accreditation standard aligned to AS85000:2024.
- Strengthens your credibility as a trusted frontline primary healthcare provider, supporting patient confidence and meeting broader expectations of assurance.
- Practical governance and documentation that underpin patient safety and professional practice. Pharmacies will be able to clearly show how quality and safety operate day-to-day.
- A three-year accreditation cycle instead of the two-year accreditation cycle in QCPP. A virtual mid-cycle review provides a continuous improvement framework, confirms systems remain embedded and emerging risks are identified ahead of reaccreditation.
- Assessment across four domains so quality and safety are considered across the whole pharmacy as integrated elements of everyday practice.
- Accreditation that is aligned to the highest level of service your pharmacy provides so governance and risk controls are proportionate to clinical complexity.
Tools, resources and support included with QSPP
- Access to the QSPP User Assessment Guide and AS85000:2024
- Exclusive access to the QSPP Knowledge Hub (coming soon)
- Access to logos and social media materials to promote your accreditation
- Eligibility to participate in certain government funded programs
- Regular e-newsletters and webinars to keep you up to date on any changes to the Standard or the QSPP assessment model
- Access to the QSPP helpline and email support
To register your pharmacy to become QSPP accredited, complete the QSPP Pharmacy Registration form and follow the steps at Get accredited.