Community pharmacy plays a central role in Australia’s primary healthcare system. Pharmacists deliver a growing range of clinical, preventive, and patient-focused services alongside medicines supply.
The QSPP is the next evolution of Australia’s national accreditation program for community pharmacies. It has been designed to reflect how pharmacy practice has evolved, building on the strong foundations established under the QCPP. It supports pharmacies to demonstrate not only that appropriate systems and processes exist, but that they operate effectively in day-to-day, patient-facing practice.
The program provides a clear, contemporary framework that supports continuous improvement, strengthens patient confidence, and positions community pharmacy as a trusted frontline healthcare provider.