Patients & consumers

The QSPP is Australia’s contemporary accreditation program for community pharmacies

QSPP supports safe, high-quality and patient-centred care by assessing pharmacies against nationally recognised standards. The program promotes continuous improvement in governance, professional practice and the delivery of pharmacy services nationally.

Accredited pharmacies undergo a structured assessment every three years, including a mid-cycle review to ensure they continue to meet the requirements of the Australian Community Pharmacy Standard AS85000:2024.

QSPP accreditation operates within a comprehensive quality management framework. It covers all aspects of pharmacy practice, including clinical governance, professional standards, operational systems and best-practice procedures.

When you visit a QSPP accredited pharmacy, you can be confident it:

• Delivers safe, high-quality and consistent care
• Operates under clear clinical governance and accountability frameworks
• Maintains appropriate training and competency for pharmacy staff
• Meets nationally recognised standards for the storage and supply of medicines
• Provides services (such as vaccinations and other clinical services where applicable) in accordance with established protocols.

Find a QSPP accredited pharmacy

A list of accredited pharmacies is available via the Joint Accreditation System of Australia and New Zealand (JASANZ) website.